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FEATURE / CLIENT MANAGEMENT

Client relationships

Client details, job history, estimates and invoices are connected to a single workspace record.

HOW THE WORKFLOW RUNS

A practical workflow, not another disconnected tool.

01

Create a customer

Keep names, contact details and service locations together.

02

Link the work

Associate jobs and documents with a client.

03

Review history

See the relationship beyond the latest visit.

BUSINESS VALUE

Keep information close to the work.

One source of truth reduces duplicate data entry.

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OPERATIONAL GUIDANCE

What to check before this goes live.

A connected workflow is only useful when the people, data and configuration around it are reliable.

01

Data quality

Keep client details, job scope, dates and document figures accurate. Resolve conflicting information before sending customer communications.

02

Correct permissions

Provide staff the least access needed. Confirm client visibility, private documents and work assignments with at least two user roles in staging.

03

Production validation

Test the actual business workflow, cron and communications on your hosting environment. Never assume a styled screen means integration is complete.

TRY THE WORKFLOW

Keep learning connected to doing.

Existing workspace users can move from this guide to the relevant secure screen. Sign-in and business-role permissions apply to all account actions.

COMMON QUESTIONS

Answers before you commit.

What does Client relationships mean in ZelvotriX?

Client details, job history, estimates and invoices are connected to a single workspace record.

Is this feature available in the web app?

This workflow is included in the current web platform; configuration, provider integrations and deployment validation may be needed for parts of the feature.

Can customers have several jobs?

Yes. Client records group related jobs, documents and visit history.

Is there a separate customer login?

Linked customer accounts can see their permitted records and invoices.

Can I export customer information?

Authorised reporting roles can export customer data from their own workspace.

MAKE ROOM TO GROW

Bring the whole workday into focus.

Keep your people, customers and work moving on one platform.

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